FAQ
Q: How long are your shipping times?
A: We process orders in 5 business days. Shipping can take anywhere from 5-10 business days depending how close to the holidays it is.
Q: I ordered a loot bundle, but some of the items were not handmade.
A: Yes, our loot bundles contain some bulk items that are not handmade. This allows us to offer some trademarked items that we legally cannot make in house.
Q: Why did I get things in my package that I didn't order?
A: We often like to throw in some freebies to say thank you for your support.
Q: Why does your website say all sales are final?
A: This is sadly due to scammers. Currently this is the only way we've found to deal with that.
A: We process orders in 5 business days. Shipping can take anywhere from 5-10 business days depending how close to the holidays it is.
Q: I ordered a loot bundle, but some of the items were not handmade.
A: Yes, our loot bundles contain some bulk items that are not handmade. This allows us to offer some trademarked items that we legally cannot make in house.
Q: Why did I get things in my package that I didn't order?
A: We often like to throw in some freebies to say thank you for your support.
Q: Why does your website say all sales are final?
A: This is sadly due to scammers. Currently this is the only way we've found to deal with that.