Frequently asked questions.

How long does shipping take?

Please note that it may take 7-10 days to process your order and the expected delivery dates are between 3-4 weeks. While we aim to provide faster shipping, please understand that NeoLeaf Press cannot be held responsible for any shipping delays caused by the postal service.

Are all your products made in house?

While we're striving to create more in-house products, we still offer some mass-market items as freebies and in our loot bundles..

What is your company about?

After working on this company many years, we realized our biggest goal is helping others reach their goals and feeling inspired and included.

What payment methods do you accept?

We currently accept debit and credit payments through Square and payment through PayPal.

Can I track my order?

At the moment, our order tracking service is only available for purchases exceeding $30.

What is your return and refund policy?

At our company, we handle returns and refunds on a case-by-case basis due to scams that have occurred in the past. If you have any questions, please don't hesitate to contact us.

Are there any ongoing promotions or discounts?

We run several holiday and monthly promotions which we promote on our site and our social media accounts, along with special discounts for our Patreon subscribers.

Do you have a physical store or only an online presence?

We are exclusively online, but do attend some live events which we promote on our social media.